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    Inside Higher Ed explores how virtual peer tutoring have kept students academically connected during the pandemic

    Upswing sees a 300 percent increase in demand since COVID-19 shut down campuses

    When the coronavirus pandemic struck in March of 2020, colleges from coast to coast were forced to go from in-person classes to remote learning virtually overnight. It’s well documented that making that transition has been daunting — both for students and for their schools. Traditional student support services, such as peer tutoring, took a backseat in the scramble just to get classes up and running online. The challenge was to provide a way for colleges to deliver peer tutoring services online. That’s where Upswing comes in.

    Keeping distance learners engaged — today, tomorrow and into the future

    A March 2021 Inside Higher Ed article delves into different ways that colleges have dealt with providing tutoring during the pandemic, including Upswing. With a significantly higher number of students becoming distance learners because of COVID-19, the need for additional student support has never been greater. Along with an online platform that lets colleges operate their peer tutoring services, Upswing also provides a variety of other tools designed to keep students academically engaged — including Ana, a chatbot powered by artificial intelligence that sends reminders and nudges to students about upcoming classes and assignments.


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