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6 Ana Features You Might Not Know About
In higher ed, providing authentic and proactive support services is vital for student success and wellbeing. With Ana, Upswing’s SMS engagement tool, students receive holistic support for all aspects of their student journey. In this blog post, we’ll be covering six Ana features our prospective and established Ana partners may not know about. You’ll learn everything you need to start
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Tutoring Features You May Not Know About
To promote inclusivity and accessibility in education, providing students with the necessary tools and support for success is crucial. Upswing’s tutoring platform offers an all-in-one tutoring solution for learning centers, academic support services, and other tutoring departments to bring their services online and manage their tutoring teams in one place. When combined with an engaging tutoring marketplace where students can
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Upswing’s Onboarding Process: A Comprehensive Guide to Getting Started!
At Upswing, we’re on a mission to break down barriers and empower nontraditional students to achieve their life goals through accessible student support services. Through our innovative technology and holistic approach to student success, we consistently empower more students to not only graduate but also embrace the journey along the way. Working with higher education institutions across the U.S. and
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Using Ana to Help Reach More Students: An Admin’s Perspective
Upswing as a platform brings a wide range of services to college students in a convenient and useful format, and our SMS virtual assistant, Ana, is a great representation of this. However, these tools are just as beneficial for campus administrators as they are for students. From creating message plans to addressing student concerns, our processes and procedures are intentionally
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A Student’s Experience with Ana, Upswing’s Virtual SMS Assistant
Ana is Upswing’s virtual SMS assistant, serving as a retention and engagement tool for college students. Let’s take a look at the experience of Maria, a hypothetical first-year student at a rural college. The messages below reflect the type of content that Ana may distribute to tens of thousands of students each year. The Semester is Beginning! As a new
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Ana’s Impact in Fall 2023 – A Look at Upswing’s Virtual Assistant
Amongst the many useful tools that Upswing offers, Ana, our SMS virtual assistant, is one of our students’ favorites. We regularly survey our students to determine Ana’s effectiveness so we can better serve our students, and we’re excited to share some of our most recent findings. What is Ana? As technology becomes increasingly ever-present in students’ lives, it’s more important than
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Today’s Students and What They Need
In December 2023, Upswing distributed a survey to learn more about our current students. We wanted to learn more about their student status, experience in college, challenges, motivations, and how they felt regarding the resources available to them. Our findings reveal some important insights into students’ needs and mindsets. Who We Serve Upswing exists to empower historically marginalized people to
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What Makes Upswing Different
Education Technology is an exciting and growing field, and there are more tools than ever to support student success. Upswing provides a plethora of these tools in a unique model that has been proven to increase student engagement and retention, while optimizing the experience for administrators and faculty on campus as well. Over 60 institutions who have partnered with our
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Beyond Academics: A Holistic Approach to Addressing Student Insecurities
College is often seen as a time of personal growth, academic development, and preparation for future success. However, many students face significant barriers to achieving their educational goals due to various insecurities. Ana, Upswing’s SMS virtual assistant, receives hundreds of messages from students every day asking for help with food, housing, technology, childcare, transportation, and much more. These insecurities can
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The Crucial Role of Equity in Higher Education: Upholding Diversity and Inclusion
The recent Supreme Court decision regarding affirmative action has once again ignited an important conversation about diversity and inclusion in higher education. At Upswing, we firmly believe that promoting diversity and providing equal opportunities for all students is not only morally right but also essential for creating a thriving and inclusive educational landscape. In this blog post, we will discuss
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New Partner Onboarding
One of the questions that our new partnerships team receives during their conversations with prospective partners is about onboarding. Our new partners are often curious about what it looks like to implement Upswing on their campus. Questions like “How long does Upswing’s onboarding take?” “What will be expected of me and my team?” “Who will I work with during the
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Equity in Action: 8 Ways College Campuses Can Foster Success for Black Males
Achieving equity in education requires addressing the unique challenges faced by marginalized communities. Among these groups, Black males often encounter unique systemic barriers that hinder their academic success and personal growth. Colleges and universities play a crucial role in supporting and engaging Black males on campus, creating an environment that fosters their development and empowers them to reach their full